Help Desk & FAQs

REGIS SYSTEM STATUS

Current system issues and system updates

View known REGIS issues and their current status below. Updates will be provided as more information becomes available.

Can't see your technical issue listed? Contact the F1 Technical Helpdesk for assistance.

Date Update / Issue Status
03/09/2026

Project User Access Permissions Issue

When a user with Edit access updates a project's user access permissions, the system is incorrectly changing all user access permissions (including Submit) to Edit.

The F1 Technical Helpdesk is currently working on a resolution. If your access permissions have changed unexpectedly, please contact the F1 Technical Helpdesk to have the correct permissions reinstated.

Completed
20/10/2026

Human Research Ethics Application (HREA) form deployment

From Thursday 26th November, the HREA v1.6 will be live in REGIS and all currently ‘In Progress’ and newly created HREAs will update to v1.6.

We strongly encourage researchers and research offices to familiarise themselves with the relevant guidance below ahead of deployment.

Resources:

Pending
https://www.omnistar.cloud/ https://www.f1solutions.com.au/