Help Desk & FAQs

 

This table sets out current IT issues with REGIS and their status. 

Date     

 Issue                              

Status (Pending or Resolved)

26 September 2019

REGIS will be offline from 7am to 9am Thursday 26 September for data migration.

System Notification  

Pending

19 September 2019

Internal Portal Users - Metrics 3 & 4 reports not accessible. Clarification on new HOD workflow.

System Notification 

Pending

16 September 2019

REGIS will be offline from 7am to 9am on Monday 16 September due to version release.

System Notification

Resolved

9 September 2019

REGIS will be offline from 7am to 9am on Monday 9 September due to version release.

Release notes

Resolved

2 September 2019

REGIS will be offline from 7am to 9am on Monday 2 September due to version release.

Release notes

Resolved

26 August 2019

REGIS will be offline from 7am to 9am on Monday 19 August due to version release.

Release notes 

Resolved

19 August 2019

REGIS will be offline from 7am to 9am on Monday 19 August due to version release.

Release notes

Resolved

9 August 2019

Rolling system maintenance announcement (13 August 2019 – 30 September 2019)

System Notification

Resolved

7 August 2019

REGIS will be offline from 7am to 9am on Wednesday 7 August due to version release.

Release notes

Resolved